Effective date: October 18, 2019

MyVABenefits ("us", "we", or "our") operates the MyVABenefits mobile application (hereinafter referred to as the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We do not capture, use or process any personal data. Your diagnosis and treatment data that you enter into the app remain on your device and is only accessible by you. Your data is stored securely in an encrypted database on your device.

By using the app, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.


  • Service - Service is the MyVABenefits mobile application operated by MyVABenefits
  • Personal Data - Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
  • Usage Data - Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Cookies - Cookies are small files stored on your device (computer or mobile device).

Information Collection and Use
We do not collect, use or process any data you enter into the app. Your diagnosis and treatment data remain on your device and is only accessible by you. Your data is stored securely in an encrypted database on your device.

Types of Data Collected

  • Usage Data - When you access the Service by or through a mobile device, we may collect certain information automatically such as operating system version, the type of device and other diagnostic data ("Usage Data"). We do not collect ip addresses or mobile device unique ids.
  • Tracking Cookies Data - We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.
    Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

Use of Data
MyVABenefits uses the collected data for various purposes:

  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Transfer Of Data
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

MyVABenefits will take all steps reasonably necessary to ensure that your usage data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place from your device.

Disclosure Of Data
MyVABenefits does not collect personal data and therefore cannot disclose Personal Data to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of MyVABenefits
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your diagnostic and usage Data, we cannot guarantee its absolute security.

Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties do not have access to your Personal Data because the app does not collect personal data

We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is provided by Google. For more information on what type of information Google Analytics collects, please visit their Privacy Policy page www.google.com/analytics/policies

Children's Privacy
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect analytic information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our support website.

Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us
If you have any questions about this Privacy Policy, please contact us on our support website.